FAQs

I'm ordering a gift, why when I review my order before finalising checkout is my name on the shipping address instead of the gift receiver's?

Unfortunately this is a quirk of our payment gateway, however if you click through to processing payment this will automatically be corrected on your order confirmation. If the information is wrong on your order confirmation please email chapeldown@intervino.co.uk or ring +44 (0) 2392 632 358 within 2 hour of placement to correct.